In-Store Customer Success Specialists
Boots-on-the-Ground In-Store Support
In-person Customer Success Specialists that ensure maximum results through training, reinforcing expectations, and acting as an extension of your AP teams
Data-Driven Recommendations
Monitors all criminal activity and other incidents and facilitate needed next steps with AP teams and Law Enforcement
The Eyes and Ears of the C-Suite
Provide data-driven recaps and trends of events to retail partner corporate teams at the regional and national level
Community Engagement
In-person Customer Success Specialists that ensure maximum results through training, reinforcing expectations, and acting as an extension of your AP teams
Deterrent Marketing Alerts Potential Dishonest Customers that the retailer is part of the aLTO Alliance network
Law Enforcement Engagement
In-Store Law Enforcement Meetings
In store meetings and walkarounds with Senior Lead Officer, Store Management and Field AP teams to address and alleviate specific concerns
Prosecutor Engagement
Numerous meetings with senior officials from the city & district attorneys offices, and high-level Police leadership
