In-Store Customer Success Specialists

Boots-on-the-Ground In-Store Support

In-person Customer Success Specialists that ensure maximum results through training, reinforcing expectations, and acting as an extension of your AP teams

Data-Driven Recommendations

Monitors all criminal activity and other incidents and facilitate needed next steps with AP teams and Law Enforcement

The Eyes and Ears of the C-Suite

Provide data-driven recaps and trends of events to retail partner corporate teams at the regional and national level

Community Engagement

In-person Customer Success Specialists that ensure maximum results through training, reinforcing expectations, and acting as an extension of your AP teams

Deterrent Marketing Alerts Potential Dishonest Customers that the retailer is part of the aLTO Alliance network

Law Enforcement Engagement

In-Store Law Enforcement Meetings

In store meetings and walkarounds with Senior Lead Officer, Store Management and Field AP teams to address and alleviate specific concerns

Prosecutor Engagement

Numerous meetings with senior officials from the city & district attorneys offices, and high-level Police leadership