ALTO is seeking a Customer Success Specialist (CSS) to join our US Operations team. The CSS serves as the primary point of contact for an assigned district of stores, supporting multiple retailers. The ALTO solution is an innovative new approach in addressing retail theft and store/community safety. This is a hands-on, field-based position that will work closely with local Law Enforcement agencies and work collaboratively with ALTO Staff Attorneys and other members of the Operations team to create safer stores and communities. This role will report to the Regional Manager and/or Director of Operations.
A candidate with prior Loss Prevention/Asset Protection/Investigative experience is highly valued.
The employer is an “equal opportunity employer.” The employer will not discriminate and will take “affirmative action” measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, creed, color, national origin, or sex.
