ALTO Alliance In The Community

We build a network of Alliance retailers, where we make connections and fight the same battles together. We are a nationwide community of forward-thinking retailers and governments, creating future-proof solutions that grow with your company.

In-Store Customer Success Specialists

Boots-on-the-Ground In-Store Support

In-person Customer Success Specialists that ensure maximum results through training, reinforcing expectations, and acting as an extension of your AP teams

Data-Driven Recommendations

Monitors all criminal activity and other incidents and facilitate needed next steps with AP teams and Law Enforcement

The Eyes and Ears of the C-Suite

Provide data-driven recaps and trends of events to retail partner corporate teams at the regional and national level

Law Enforcement & Community Engagement

In-person Customer Success Specialists that ensure maximum results through training, reinforcing expectations, and acting as an extension of your AP teams

In-store meetings and walkarounds with the local Lead Officers to build relationships and trust

Meetings with senior officials from the city & district attorneys' offices and high-level police leadership

Retail partnership meetings bring members of the ALTO Alliance together to engage in joint problem solving

Deterrent Marketing Alerts Potential Dishonest Customers that the retailer is part of the aLTO Alliance network

  • ALTO brand on the front door and custom targeted signage in high theft areas to dissuade dishonest customers
  • Offenders receive “welcome letter” to ALTO program
  • ALTO Attorney follows up on case and post conviction branded marketing sent to offenders