Careers

Our teams are made up of hardworking, community-focused, and engaged individuals who are passionate about making a difference

Ready to join our team of customer success specialists, operations managers and directors, paralegals and staff attorneys?

SEE CURRENT JOB OPENINGS

Our Culture

We firmly believe that the mission of creating safer communities starts from within.  At ALTO, we foster a culture that unites creative minds that think unconventionally and celebrate successes together.

Our community comprises individuals who value integrity, accountability and an improved quality of life for all. Through innovative collaboration, we equip ourselves for impact.

What we value

Happiness

Personal Development

Excellence in Our Work

Innovative and Entrepreneurial Spirit

Collaboration

Happiness

Personal Development

Excellence in Our Work

Innovative and Entrepreneurial Spirit

Collaboration

Our Benefits

Generous paid time off, including time to volunteer in your community

100% health, dental, and vision coverage

Professional growth and development

Flexible hours

Complete retirement solutions with company match

Being a part of a fast-growing company

Life at ALTO

“I started at ALTO as a Customer Success Specialist, where I had the opportunity to work with an exceptionally passionate and diverse team that makes a positive impact on our community every day.”

Jeremiah Wood, LPQ – Director of Project Management and Intelligence

“14 years into my career, ALTO is where I have finally found fulfillment. ALTO is fueled by passion and teamwork, and making a difference in the communities we serve nationwide takes fulfillment to a whole new level.”

Kyrie Bock – Senior Director of HR

“I have spent the last seven years developing my career at ALTO. What makes me proud to work for this company is its purpose of making an impact in society by building safer communities. If you’re looking for a company that values its employees and is committed to making a difference, look no further.”

Constanza Trebilcock – Director of Marketing

“I love being part of a company that truly cares about the happiness and development of its team. What I enjoy the most about leading the operations in the West Coast is helping our teams reach their fullest potential. I appreciate the commitment and passion that each of our team members brings to help our clients create safer communities.”

Lourdes Saldana – Director Operations – West

“ALTO is the future of loss prevention; it has adopted a new, innovative approach to combat this retail theft epidemic. I found a home in ALTO due to its true commitment to making the community a safer place, one partnership at a time. ALTO empowers my strengths and offers opportunities to grow both internally and externally.”

Jonathan Martinez – Operations Manager (NY, NJ, MA)

“In the ever-changing law practice, incorporating new and available knowledge from other fields is essential to keep innovating through non-traditional ways. ALTO has allowed me to highlight victims of retail crime and still directly empower communities to become safer environments. It has been worth every minute.”

Nathalie Garcia – Staff Attorney, Puerto Rico

Current Job Openings

Staff Attorney

The ALTO Staff Attorney is a key role within our company, tasked with researching and devising legal strategies to address the crime and public safety issues faced by ALTO’s clients. As a Staff Attorney, you will be responsible for managing clients’ criminal investigations and cases within the designated state. A strong background in criminal law is highly valued for this position, as it requires the application of well-developed legal skills and knowledge. While working under the general oversight and direction of the ALTO Operations Manager, Lead Attorney, and the Director of Operations, the Staff Attorney is expected to demonstrate independent thinking and decision-making in their pursuit of legal solutions for the clients.

 

Check our current job openings here

 

Paralegal

The Paralegal plays a vital role in supporting the Operations Team by undertaking administrative tasks, conducting research, and developing legal solutions to address crime and public safety challenges faced by our clients. Additionally, the Paralegal assists Staff Attorneys in the management of clients’ criminal investigations and cases within their respective local metro areas. This position is hands-on and requires exceptional multitasking abilities, including in-person representation as a client victim advocate in law enforcement meetings and criminal proceedings. The incumbent must possess strong communication and legal skills, working independently while under the general oversight and guidance of ALTO Staff Attorneys and Operations Managers. The ideal candidate for this role is collaborative, self-motivated, and shares our company’s passion for creating safer stores and communities through partnerships with retailers, law enforcement, and the community.

 

Check our current job openings here

Operations Manager

The ALTO Operations Manager is responsible for effectively managing the Customer Success Specialist Team and ensuring the success of an assigned set of clients within the ALTO program. This position offers an exceptional opportunity for personal and professional growth, allowing you to excel in your role while providing support and leadership to your department. By joining ALTO, you will contribute to our organization’s future success as we strive to make a positive difference in all the markets we serve, revolutionizing the way we address community retail safety and asset protection.

 

Check our current job openings here

Customer Success Specialist

The ALTO Customer Success Specialist (CSS) serves as the primary point of contact for a designated district of stores, providing support to multiple retailers. This role is vital in implementing the innovative ALTO solution, designed to address retail theft and enhance store and community safety. As a hands-on, field-based position, the CSS will work closely with local law enforcement agencies and collaborate with ALTO Staff Attorneys and other Operations team members to create safer stores and communities. Reporting to the Regional Manager and/or Director of Operations, we highly value candidates with prior experience in Loss Prevention, Asset Protection, or Investigations, along with a strong customer service orientation. Your dedication to exceptional customer service will be instrumental in building and maintaining robust relationships with our partners.

 

Check our current job openings here

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