Providing a seamless app for prompt, complete incident reports. Our on-the-ground team trains client personnel to ensure that the highest quality data is provided to our legal team and partners to make the greatest impact.
The Customer Success Specialist (CSS) works closely with the retail team to create a safe customer experience. They also work closely with law enforcement to reduce theft and safety issues. The CSS is the most visible part of the ALTO Alliance solution. This position is about more than just working in the stores, it requires someone who can report on what is happening in the field, gather information for ALTO Staff Attorneys, and create connections between critical incidents.
The ALTO Alliance Staff Attorney is responsible for researching and developing legal solutions for ALTO’s clients’ crime and public safety problems. The ALTO Alliance Staff Attorney is also responsible for managing clients’ criminal investigations and cases in the referenced state.